2018 Coachmen Orion Problems And Issues LOG
 
I’ve purchased a 2018 Coachmen Orion T24CB unit in October of 2017. I thought it’s a good idea to share my experiences with you. In this post, you will find a log that I am planning updating whenever some new issue or problem arises. 

I purchased the RV today, the PDI (Pre-Delivery-Inspection) happened today. These are not really my issues yet because the dealer caught it before they gave the new RV to me. They had to change the AC unit because it was not blowing cold air. Also, the inside TV did not work. They had to change that one too. I am glad they caught these. It is wise to go over everything with your dealer before you take possession of your RV but honestly, you will most likely find more issues when you are already using it. 

I took the RV to the park in Arizona where I stayed for the night. Set up was easy, everything seemed to be working. There are some things I noticed. Some I really liked and some I disliked. I put together a blog post with all the Good, Bad and Ugly things that I’ve noticed so far.

I hardly had any walk-through, I was so overwhelmed that I didn’t really had the attention to ask all the questions. I am the kind who figures things out. The guys at the dealership were also nice enough to move my stuff to the new RV and that got me really busy. I couldn’t drive anywhere until my stuff were all over the place.

Metal Carport For RV

Another most likely warranty work. This noise is coming when I go slow, each turn of the wheel. When I go faster I cannot hear it anymore but each turn of the front left wheel I hear it. It’s like something stuck to the wheel and touches something at each turn. I have no clue.

Set up an appointment with Ford but when I got there, they told me they will figure it out the next day and it can take 1-2 days until they diagnose the problem. What a bs! Why is it sitting there when nobody touches it? I explained that I live in it and that cannot work for me unless Ford is willing to pay for my Hotel. I was promised a call-back from a manager, to set up another appointment but they never called. 

I went to a different RV place that accepts warranty repairs and set up an appointment two weeks from now. The guy looked at my RV and said, that I will probably have issues with it in the next two years until I fix all the bugs. It’s a new model and most likely full of issues. Great!!! It seems like warranty repairs are pain to get. 

************* UPDATE 11/8/2017 **************

The noise is coming from the hubcaps. I found out that this is a very common issue. Some people takes them off, adjusting it, cleaning it or tightening it and that seems to help. I had the two front hubcaps taken off and I might clean them and put them back myself later. 

************* UPDATE 11/21/2017 **************

I am taking all my hubcaps off. Now my rear hubcaps are making noises. I don’t want my brand new RV sound like an old crappy one and let everyone now at the entrance of the park that Viki is here! The wheel frame is painted white, doesn’t even look bad. 

When I drove it from AZ to CA, I’ve noticed a noise coming from the Ford Chassis. When I am going around 50ish and press the gas pedal it makes a sound which sounds like a grinding machine. It can be really loud when the engine is working harder, accelerating and going uphills. 

Set up an appointment with Ford but when I got there, they told me they will figure it out the next day and it can take 1-2 days until they diagnose the problem. What a bs! Why is it sitting there when nobody touches it? I explained that I live in it and that cannot work for me unless Ford is willing to pay for my Hotel. I was promised a call-back from a manager, to set up another appointment but they never called. 

I went to a different RV place that accepts Ford warranty repairs and set up an appointment two weeks from now. The guy looked at my RV and said, that I will probably have issues with it in the next two years until I fix all the bugs. It’s a new model and most likely full of issues. Great!!! It seems like warranty repairs are pain to get. 

************* UPDATE 11/8/2017 **************

The noise is coming from the muffler. They have to order parts and replace it under warranty. The sound is resonation, doesn’t do any damage while driving it, just annoying. I will have to do this in a later date.

************* UPDATE 1/6/2018 **************

I keep calling the RV place but they say it can take 6 months to get a new muffler since it is a new 2017 Chassis and were told to go to Ford. So now I have an appointment with Ford where they won’t fix my issue because they have to diagnose it themselves to order parts. It is really difficult to get all this done when you are full-timing in your RV. These places wanna take your RV and take days till they diagnose it.

************* UPDATE 1/24/2018 **************

It is still not fixed. I took it to Ford and they told me they need to replace the muffler and will call me when they have it. It’s been almost two weeks and still nothing. I will have to call them to follow up shortly.

************* UPDATE 3/26/2018 **************

Today finally my RV got fixed. Ford in Thousand Oaks CA ordered the broken part for me and changed it. Now finally it doesn’t make the annoying sound anymore.

************* UPDATE 5/28/2018 **************

The same problem came back. So I took it to Ford again. It turns out that my issue is most likely that the catalytic converter is falling apart and its debris falling into the muffler which is causing the noise. This Ford dealership is not able to handle the issue since the RV is too large. After calling Ford’s customer service, they gave me some places I can call to have this fixed. This will be a little bit more difficult since I live full-time in the RV. I will update this thread if this is taken care of.

************* UPDATE 9/05/2018 **************

I was able to fix this again, it took a while but the muffler was replaced a second time under warranty. There is no noise anymore but I really hope it won’t come back after driving 1500 miles again.

The door was just really difficult to open and close, it needed serious force to open and close it. After using some lubricant spray, fixed the problem for a little while. Just use some WD-40 if you have this problem and it should be ok.

UPDATE:

This issue is still there, it’s hard to open and close the door. I will take care of it when I take it to a Forest River service when needed. 

Yesterday I used the hot water heater and it was just fine. Today, it’s not igniting. The light comes on, you hear some sound, you hear the propane (the propane burners work) but won’t ignite. It tries three times then the light is just staying on and won’t do anything. Ok, so this is a coach problem, not a Ford problem. I have an appointment scheduled with a Ford Warranty Service place on Monday, 11/6, but I cannot ask them to take a look at the water heater because that is not a Ford issue unless I want to pay for it out of pocket. The closest Forest River is about 2 hours away from me. The water heater is Atwood and it comes with a 2-year-warranty. There are Atwood service centers in my area, so I believe I will take my RV there to fix it. I wish there was one place that would fix it all and would be covered under warranty. But no, unfortunately, it doesn’t work that way.  

I contacted Ron from Coachmen and he called me back, offered his help. 

************* UPDATE 11/8/2017 **************

The circuit board needs replacement. Parts ordered. Coachmen advised me to send them the broken circuit board and send it back to them to get a warranty reimbursement. I cannot wait with this, I need hot water. 

************* UPDATE 11/21/2017 **************

I had the circuit board changed and since then it works. Let’s keep our fingers crossed that it won’t be a recurring issue. Ron from Coachmen asked me to send him the broken circuit board with a receipt and will reimburse me for this warranty work.  

Overflow drippingI filled up my water tank yesterday and noticed hours later that water is dripping from under the tank. I climbed under and saw two blue pipes and a red one coming out from the tank, and one of them is dripping. So after doing some research, I found out that other RVers have issues, called siphoning and it is caused by overfilling the fresh water tank; pressure is collecting and it is causing to push the water out of the overflow pipe. The water drip slowed down but I lost half my water tank. I was wondering if it is correctly designed, the pipe should be only to prevent water to overflow and should be placed on the top of the fresh water tank, not half way down. I decided to find the low point drains to drain some water that might stop this issue because I didn’t want to fill my water tank each day.

——————————- UPDATE —————————————

So it turns out one of the overflow water drains were not closed properly. I wrote a separate article about this, you can find it HERE

Basically you will have to locate your low point drains and see if everything is closed properly. My low point drains are accessible from the back storage compartment and it is very difficult to reach. Now when I fill up my tank it is not dripping anymore.

drain valves on my coachmen orion 

I got a recall notification from Ford today

What is the issue?

On your vehicle, it may be possible for water to collect and splash in the driver’s side footwell area of the vehicle where the Trailer Module that controls trailer lighting is located. Water intrusion may cause corrosion and damage to the wiring and Trailer Module.

What is the risk?

Trailer Module water intrusion may result in rapid flashing of the turn signals, loss of instrument cluster display, loss of heater and air conditioning controls, and loss of multimedia. Wiring corrosion from prolonged water intrusion could also result in an electrical short, which could cause an uncommanded seatbelt pretensioner deployment, a burning smell, and/or an increased risk of fire, including when the vehicle is parked and the ignition is off. 

How long will it take?

The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.

************* UPDATE 9/06/2018 **************

I had this taken care of. 

Shurflo Water PumpMy water pump broke. I always heard the noise from the bathroom area but I never cared where it is until this day. The motor started giving up a little while ago but always got better until it didn’t. No sound, no movement, no nothing. I needed to replace it.

I put together a whole detailed article where to find your pump just in case you need to do it on yours.